Accessibility

The Stephanie Inn is committed to furthering the accessibility and usability of its website, https://stephanieinn.com. The Stephanie Inn will be using the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (“WCAG 2.0 AA”) to guide its compliance. The relevant portions of WCAG 2.0 AA will serve as our primary web accessibility standard, though other standards may also be used to provide accessibility to the extent required by the Americans with Disabilities Act (“ADA”). Our website will be tested on a periodic basis in accordance with these standards in an effort to ensure accessibility. Some of the testing methods used may include assistive technology such as screen readers and screen magnifiers.


Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage on https://stephanieinn.com or any of our other destination websites, please contact us at hello@stephanieinn.com. If you encounter an accessibility issue, please be sure to specify the particular web page in your email, and we will make all reasonable efforts to make that page accessible for you. If you prefer to call someone to address your concerns, please reach out to us at (503) 436-2221.

Stephanie Inn Accessible On-Site Facilities

Handicap parking
The front hotel entrance has an accessibility ramp on the north side of the entrance
Accessible vehicles can be accommodated
Sufficient width for an individual with a wheelchair to embark and disembark from a ramp
Location of parking for individuals with disabilities – Accessible parking spots are located immediately adjacent to the lobby and at the front of the building
Wait staff will read the menu for individuals who are blind or have low vision
Wheelchair accessible entrance
Wheelchair accessible corridors
Wheelchair accessible elevators
Ramp access to all public areas
Accessible restrooms
Closed captioning on publicly viewed televisions
Guide dogs and service dogs welcome
Braille and tactile signage for permanent rooms and spaces
Staff will read printed/visual information to guests who are blind or have low vision
To the restaurant from the lobby – Take the elevator to the second floor, Stephanie Inn Dining Room is located on a flat surface.
To the restaurant from accessible parking – Use the accessible ramp on the exterior side to the north of the front door, take the elevator to the second floor, and enter the restaurant.
To the lobby from accessible parking – Use the ramp on the north of the building to access the main entrance. Double doors and single doors available. Accessible parking located at the base of the ramp.
To reception/check-in desk – Reception desk located immediately inside lobby doors.
To elevators – Located on the backside of the fireplace in the lobby.
To other points of interest – To the north of the building, take the ramp to the walkway to beach access. Only beach access on the property is via stairs. Ramp located at Tolovana Park.
Ocean Front Queen Room
One Room Available
Mobility accessible
Accessible roll-in shower
Bathtub grab bars
Accessible washbasin
Grab bars in the shower, adjacent to the toilet, and behind the toilet
Visual fire alarms
Television with closed captioning
Accessible Route to Room
The guestroom is located on the first floor. Entry door and hallways are sufficiently wide and floors are level and free from obstructions.

Mountain View King Suite
One room available – with 1 king bed
Mobility accessible
Accessible roll-in shower
Accessible washbasin
Grab bars in the shower, adjacent to the toilet, and behind the toilet
Visual fire alarms
Television with closed captioning
Accessible Route to Room
The guestroom is located on the first floor. Entry door and hallways are sufficiently wide and floors are level and free from obstructions.
The Stephanie Inn’s website allows individuals with disabilities to reserve accessible guestrooms during the same hours and in the same manner as other individuals.
When the accessible guest room is reserved, it is blocked and removed from all reservation systems and held for the reserving guest and guaranteed, even if the normal practice is not to guarantee.

Health & Safety

Through our management company, Columbia Hospitality, we’ve also partnered with Ecolab, a global leader in infection prevention, to take our already stringent safety and sanitation protocols to the next level through the Columbia Clean program.

COLUMBIA CLEAN PROTOCOLS INCLUDE:

  • Utilizing highly effective and sustainable Ecolab cleaning products to clean and disinfect throughout the properties.
  • Utilizing training and procedures as recommended by Ecolab and the CDC.
  • Increasing the frequency of cleaning and sanitizing culinary tools and kitchen work areas, sanitizing POS systems between uses, and more.
  • Enhancing cleaning and sanitation standards throughout guestrooms, event spaces, common areas, heart-of-house spaces, and more.
  • De-cluttering paper and other amenities, such as directories, magazines, scorecards, etc., and supplementing with digital options or providing amenities upon request.
  • Increasing the number of customer-accessible sanitizing stations at primary entrances and high-traffic locations like elevators and lobbies.
  • Launching Columbia Clean Teams; team members thoroughly trained on health, hygiene, safety, and sanitization standards and responsible for upholding these standards.

If you have any questions about Health & Safety at Stephanie Inn, please contact 866.766.1972 and ask for the Manager on duty.